In 2012, Merchantology was created with one mission statement in mind. To be looked at as a leader in the merchant services industry. In order to do so we didn't just need to have enough clients, but clients that actually like our service enough to stick around with us. This is where our dedicated customer service experience was born! With hard work, dedication, strong vision and valued principles, we started from the very bottom. With that being said, our team consisting of industry leaders humbly knocked on over a thousand doors and lost count on the amount of phone calls it took in order to have enough clients to even call ourselves a competitor in today's market. It was NOT an easy process to say the least but we're proud to say that all the hard work has come around full circle throughout the years.
Our clients love our services and over 40% of our client base are from referrals alone. We take great pride in our clients having the best possible experience with us especially in an industry with such a high turn over rate. We have a very strict policy to put our clients first and our motto is to always treat each account as if it were your own. With these values and principles in place, we have never lost a client to a competitor and plan on keeping it that way!
What makes us different from our competitors is not only the best traditional rates in the industry (guaranteed), but our ability to eliminate our customers fees using our cash discount program. With this program we have been able to expand our customer base to almost all 50 states across every industry type and vertical. We even have a growing territory in Canada so we're constantly expanding, constantly growing as a team and constantly innovating but our true value always remains the same. Customer service is our MAIN priority! We invite you to join the Merchantology family and allow us to be the last processing company you ever switch to. You literally have nothing to lose and everything to gain. Ask us about our 60 day trial period at no obligation.